EZ Dock - EZ Kayak Launch
Find a printable version here
Feature Article - September 2005

A Field Guide to Patrons

Tips for keeping customers happy


In the mighty jungle, a run-in with a wild animal is certainly cause for alarm. But customers are rarely so treacherous. Even a customer with his claws out can be tamed with some thoughtful diplomacy and understanding. Here, we define the types of customers you're most likely to encounter and how best to turn their growls of anger into purrs of satisfaction.

Zeager - Bonded WoodCarpet(R) Systems  - Safe & Beautiful - Accessible & Natural
Recreation Supply - The Pool Supply Specialists
Kay Park Recreation - American Made Park Equipment Since 1954
National Construction Rental - Rent-A-Fence - Restrooms - Storage - Power - Learn More
Belson Outdoors - Your Outdoor Superstore
PPremier Polysteel - The Best Commercial Outdoor Furniture Available. Period.
ICON Shelter Systems - An Illuminated Choice
Vantage - Tablet Feeders for Any Size Pool