Feature Article - September 2005
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A Field Guide to Patrons

Tips for keeping customers happy


In the mighty jungle, a run-in with a wild animal is certainly cause for alarm. But customers are rarely so treacherous. Even a customer with his claws out can be tamed with some thoughtful diplomacy and understanding. Here, we define the types of customers you're most likely to encounter and how best to turn their growls of anger into purrs of satisfaction.

Belson Outdoors - Your Outdoor Superstore
Commercial Recreation Specialists - It's all here.
GameTime - You Were Meant to THRIVE!
Sport Surface Specialties - Surfacing Is All We Do
Kay Park Recreation - American Made Park Equipment Since 1954
SuitMate - 95% less water in 8 seconds
Zeager - Bonded WoodCarpet(R) Systems  - Safe & Beautiful - Accessible & Natural
National Construction Rental - Rentals Made Easy.