One Stone at a Time
Tips for building your proactive maintenance plan
By Kelli Anderson
Even more remarkable is Miamisburg's approach to assigning tasks. Whereas most facilities operate with specialized crews that do a single task throughout one or more facilities, Miamisburg crews have a more holistic approach.
"With zone maintenance, one crew stays in one park and does everything," McLaughlin explains. "They get credit for doing it all. It helps with ownership and eliminates travel time between parks. We've moved away from specialized crews. It also helps with cross-training and skill levels."
According to McLaughlin, having one crew do all tasks (except ones requiring specialty training like pools and HVAC, of course) has eliminated the tunnel vision some staffers can develop when doing a job. It is not uncommon for crews to pick up a piece of litter while on their way to mow. Because they begin to see a park as "their park," they are more involved in making it a source of pride.
|