Feature Article - November 2019
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Ready for Action

From Functional to Ninja-Inspired, Fitness Continues to Evolve

By Deborah L. Vence

Best Practices in Equipment Maintenance

For facility operators to continue ensuring that gym-goers are happy with their facilities and fitness equipment, regular maintenance is important. So, experts suggested some best practices to keep in mind.

"Before the obvious factors such as wiping equipment down after use, regularly servicing and ensuring that any wear and tear is addressed, prevention is the sticking point that many operators miss," Hackney-Williams said.

"The easiest way to maintain quality fitness equipment is to ensure that your storage is as efficient and protective as possible. [Our company's] low-level and ultra-low-level storage, for example, enables easy access for a huge variety of equipment, meaning that users can easily remove and replace even heavy items without dropping them on shelves or scraping them across surfaces.

"In addition to the maintenance benefits, efficient storage such as this also means that you're getting the best return on investment from your floor space, which ensures that members have more room to work out in too," he added.

Hubbard said that "It begins by purchasing your equipment from a trusted supplier that can provide parts and trained technicians to support your facility. Having a preventive maintenance plan is essential. This should be written down with the exact process and service frequency. Too many operators rely instead on a reactionary approach to fixing problems as they arise.

"In addition, keeping equipment clean is critical for customer satisfaction and equipment longevity. This involves more than just a simple wipe-down that your staff or members might do. From the technology front, we are seeing operators take advantage of service analytics in cloud-based solutions with their networked equipment," he said.

For instance, Hubbard pointed out that recently his company has had "the most success with our status light directly on the equipment. These Active Status Lights allow operators to simply look down the row of equipment and instantly know if any product is in need of service."

Other simple suggestions include: "Stay ahead of maintenance!" Geer said. "Clean and maintain your equipment on a regular basis so you don't experience emergencies." And, "Choose equipment that doesn't need much maintenance and the maintenance is easy."

Finally, Haberman recommended following "manufacturer guidelines. Much like an automobile," she said, "fitness equipment is built to last, but does require routine care like cleaning and base-level maintenance to ensure a long product life." RM