Simplify Your Towel Service
One essential tactic for improving member retention at your fitness or recreation facility is ensuring patrons' comfort and ease of use. A towel service is important, but it can be tricky to find the best way to handle clean vs. dirty towels. In addition, a lot of equipment needs a place to go to help keep things looking nice and neat.
Q: Our facility provides a towel service, but things get messy quickly. What can we do to keep clean and dirty towels in order?
A: People will do a better job of keeping things neat if you make it easy for them. A mobile collection cart that serves as a towel station can make it simple to provide clean towels, and also collect used ones.
Look for a cart with shelves that are big enough to handle your needs. In addition, find a solution with wheels to make it easy to roll the cart where it needs to be for your members when your facility opens for the day. Then, at the end of the day, you can roll your dirty towels straight to the laundry service.
Provide signage on the towel station that tells patrons which towels are fresh and clean, as well as where to put their used towels.
Q: We have a lot of equipment that members use for specific programs. But it can be difficult to keep things organized. How can we make it easier to find what we need, when we need it?
A: There can be a lot of equipment to manage at a sports or fitness facility, from volleyballs and basketballs to small items used for increasingly popular functional fitness activities.
Look for a wheeled storage cart that you can roll out when needed and put away when the program is finished.
You can find carts in a variety of colors, which means it's easy to find a good fit for your facility, and you can also color-code your storage system. For example, the blue cart is for basketballs, and the red cart is for fitness bands. This makes it easy and quick to find what you need.
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